Self check-in & Information

Reservation

The rooms can be reserved directly online, by telephone, e-mail or with the assistance of the Thessoni classic hotel reservation team.

After you have completed your reservation, you will receive a confirmation by e-mail with a reservation number that you will need to check in automatically. You can, of course, also reserve by using the self check-in machines.

Guaranteed reservation

The payment of the total booking fee has to be paid on the day the booking is made or directly while checking in at the machine by debit or credit card. Please bear in mind that you will be required to enter your credit card details on the booking platform only to guarantee your reservation. The payment is always to be made on site or at the Thessoni classic hotel (3 minutes’ walk).

Cancellations and changes

It is possible to cancel the reservation of a guest room free of charge by 10am. Afterwards the total cost will be charged for all cancellations and changes.

The agreed price for the remaining duration of the stay is charged if guests depart early.

Automatic check-in and check-out

The Residence Thessoni home offers you easy and quick check-in and check-out. A self check-in machine is located in the residence entrance for checking in. By entering your personal reservation number or surname and your credit or debit card, the room key card will be automatically released.

On the day of your departure, please put the room key card into the post box. If you need assistance, our reservation team will be more than happy to help you. They can be reached by telephone or through the intercom at any time.

For full check-in and check-out service, please go to the Thessoni classic hotel (3 minutes’ walk).

The Thessoni home reception desk is not permanently staffed. The duty manager is present from 6am to 11pm. On Saturdays and Sundays, no duty manager is available.

Arrival and departure

We are more than happy to make your room available from 3pm on the day you arrive and until 10pm on the day you leave. After 11am your room key card will automatically be locked. Half of the room price will be charged in the case of early arrivals or late departures.

Hotel facilities and services

Your security is maintained through the video cameras in the residence and at the residence entrance. There is a fire alarm network installed.

Free internet access is available throughout the hotel. No luggage service or concierge service is available.

Car parking

Short-stay free parking spaces are available directly in front of the hotel (15 minutes). Long-stay parking spaces are available in the underground parking in the 2nd underground floor at a cost of 18.- per night. You need the hotelroomcard for driving in.

Parking in front of the ALDI store is prohibited.

Pets

Pets are not permitted in the hotel.

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